SUMMARY
The primary responsibility of the Sales Support Specialist
is to search, qualify, track, and report project information for the Commercial
Masonry division in support of the overall business goals of Anchor. This
position is responsible for providing customer and technical support to
existing customers. The Sales Support Specialist is required to effectively
identity and resolve problems for all types of service calls.
ESSENTIAL DUTIES
AND RESPONSIBILITIES
• Responsible
for supporting the Outside Sales Representatives in a designated region.
• Responsible
for supporting the development and maintaining effective relationships with
current General Contractors, Architects and Developers.
• Monitor
and maintain all P.O.P. material for assigned region.
• Coordinate
and implement sales driven programs such as (but not limited to) “Demo Days”
with vendors and remerchandising “Grand openings.”
• Maintain
weekly communication with all Outside Sales Representatives.
• Travel
to each assigned region as requested.
• Complete
any merchandising or remerchandising efforts in any location as directed.
• Provide
a Customer visit summary to management after each dealer visit.
• Provide
a weekly email to management recapping the dealer performance and communication
performed each week.
• Ability
to travel 20-30% of the time
• Oversee
Administrative sales functions for sales program.
• Attend
home shows and provide customer service.
• Other
duties and responsibilities related to the nature of the job may be assigned on
a temporary or permanent basis as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able
to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge,
skills and/or abilities required.
Reasonable accommodations may be made to enable qualified individuals
with disabilities to perform the essential duties of the job.
REQUIREMENTS /
EDUCATION / EXPERIENCE
• Associate’s
degree or equivalent from a 2 year college or technical school or equivalent in
experience, training and education.
• One to
three years related experience and or training preferable.
• Excellent
communication skills, both verbal and written.
• Prior
experience in block/brick manufacturing industry or related field recommended.
• Proven
sales support expertise.
• Excellent
customer service oriented skills
